Top 10 FAQs
Please note you will also receive an email 48 hour before travelling.
This email will include your details and the most up to date information regarding the car park you have booked.
All flexible bookings can be amended. Please visit the members area to do this.
In the members area you can amend bookings, and make new bookings, and resend confirmation emails.
Supersaver, Non-Flexible and Advance Purchase products cannot be amended or cancelled as they are sold at a discounted price to the standard rate for the car park.
If your plans are likely to change we recommend that you book one of the fully flexible options, which will allow you to amend or cancel your booking as per our standard terms and conditions.
It is strongly recommended that you print out booking confirmation so you have it with you on the day of travel and return.
If you can’t print it, save your booking reference, have the email to hand on an electronic device and ensure you know how to use the service you have booked.
You can obtain your VAT receipt from the online members area. Simply log in with the email address that you used on your purchase and the order reference, click on 'View and Edit' and then scroll to the bottom of the page to 'Print VAT Receipt'. When you click on the link the receipt will download for you.
This can be done on previous bookings also.
Most Airport Parking is charged per day, rather than per 24-hour period.
So if you depart on a Monday and return the following Monday, your price will include the Monday you arrive at the car park.
Some on-airport car parks do charge per 24-hour time period or part thereof. Should your actual entry and exit times change from those that you have book, as this may result in your actual time in the cark park exceeding the number of days you have pre-paid for (or decreasing).
This will result in an additional charge, which will be levied by the car park upon exit or if you call us before you leave we can add this to your credit card.
Park Mark is an award given by the British Parking Association for safer parking.
The facility has been vetted by the Police and has measures in place to create a safer environment for both you and your vehicle.
Make a new booking
Enter your dates and times and airport into our quote form, click 'compare prices' and look at what Looking4Parking can offer for your selected choice.
Choose which service you wish to book and click 'BOOK NOW'.
Fill in your details, make the payment then wait for the payment to be confirmed by our website.
Once your payment is confirmed you will be asked for further information such as flight details.
We can take payments through Visa, AMEX, Mastercard, Maestro and PayPal
All payments are made up front on stage 2 of the booking process:
(We currently do not offer standing orders, checks, Bitcoin or EMT payments)
Click here to email our reservations team on customer.service@looking4.com.
We'll get back to you within 48 hours.
As we are an online only booking agent, we do not have telephone lines to be able to make your booking over the telephone.
For any advice you are welcome to contact our customer services team via email or live chat.
Please enter the times of drop off and collection.
Please allow at least 2 hours prior to your flight take off time (3 hours for long haul flights) and at least half an hour after your landing time on return.
Please check the promotion details related to the discount code you used.
Cancellations made with the car park direct, cannot be considered.
All cancellations must be made through Looking4Parking.com.
You can log into the members area here.
You will be charged a daily rate by the car park on your return.
The cost will vary depending on which car park you have booked.
Onsite car parks will charge more than offsite car parks.
Car parks provide us with the rates.
Car parks send their rates to all consolidators simultaneously.
All prices are subject to availability and change
Excluding discount offerings, this shouldn't be the case.
Please report it to us if you see one of our products cheaper than we display it.
Please make sure the times and dates are the same when comparing the product.
Please double check your promotion details, and the code.
Please insert the code into the quote box if you have one.
Most Airport Parking is charged per day, rather than per 24-hour period.
So if you depart on a Monday and return the following Monday, your price will include the Monday you arrive at the car park.
Some on-airport car parks do charge per 24-hour time period or part thereof.
Should your actual entry and exit times change from those that you have book, as this may result in your actual time in the cark park exceeding the number of days you have pre-paid for (or decreasing).
This will result in an additional charge, which will be levied by the car park upon exit or if you call us before you leave we can add this to your credit card.
Our booking fee is a small charge that contributes towards the operational costs of bringing you our website.
We have a team of web developers, software engineers, product managers and customer service advisors working in multiple languages.
We work hard 24/7 to bring you the best booking experience, lowest prices and range of different parking options at airports, sea ports and train stations all over the world.
We hope you enjoy using our website.
Levy fee is a fee levied by the airport to car park operators to access the airport
Waivers the £9.50 cancellation fee if you wish to cancel the booking after is has been placed.
Further information can be found here.
Giving the flight number to the car park will help the car park monitor your return time.
Delays aren't usually an issue.
We provide your flight number to the car park you book with so that they can track the progress of your return flight and be aware of when to expect you.
If your delay results in an extra day or extra days' parking being required, additional charges may be levied by your chosen car park in some instances.
Your Booking
A confirmation email will be sent to you within 5 to 10 minutes of making the booking.
If you don’t receive the email, check your spam/ junk files, and if you still haven’t received it please log into our members area and resend the confirmation email to yourself.
Please note you will also receive an email 48 hour before travelling that will include your details and the most up to date information regarding the car park you have booked.
Please email us on customer.service@looking4.com
Please amend the booking using our members area. Click here to login.
Yes, all flexible bookings can be cancelled up until 48 hours before your drop off time.
Please visit the members area to do this. Please check out cancellation policy here. You can amend the below, and make new bookings, or resend confirmation emails.
Our cancellation policy can be located on our terms and conditions page point 5.1 to 5.7.
Whether you can cancel your booking or not depends on the product you have selected and the notice period you are giving us to cancel the booking.
All flexible bookings can be amended. Please visit the members area to do this. In the members area you can amend bookings, and make new bookings, and resend confirmation emails.
Supersaver, Non- Flexible and Advance Purchase products cannot be amended or cancelled as they are sold at a discounted price to the standard rate for the car park.
If your plans are likely to change we recommend that you book one of the fully flexible options, which will allow you to amend or cancel your booking as per our standard terms and conditions.
No, we do not charge you to make this change. If you need to change your car reg then please go to the members area.
Please send your details to customer.service@looking4.com and we’ll try and amend your booking with the car park or find a solution that works for you.
For urgent amendments, please call the car park number on your confirmation email or speak to the car park directly on your arrival.
All feeback must be made in writing to us via email customer.service@looking4.com
All feedback must be made in writing to us via email customer.service@looking4.com
All feeback must be made in writing to us via email customer.service@looking4.com
All feedback must be made in writing to us via email at customer.service@looking4.com
There isn't a credit card surcharge, although we do have to charge a booking fee.
Our booking fee is a small charge that contributes towards the operational costs of bringing you our website.
We have a team of web developers, software engineers, product managers and customer service advisors working in multiple languages.
We work hard 24/7 to bring you the best booking experience, lowest prices and range of different parking options at airports, sea ports and train stations all over the world.
We hope you enjoy using our website.
No, we cannot refund the booking fee.
Yes, we offer this on all UK bookings. Please email your booking reference and request to customer.service@looking4.com. We will aim to have the VAT receipt sent to you within 5 working days.
Car Park Information
When you’re around 20 minutes from the airport - ring the chauffeur/driver hotline number provided in your confirmation email.
The chauffeur/driver will direct you to the drop off point - usually right outside the departure terminal. On your return, your vehicle will be brought to meet you outside arrivals.
Park Mark is an award given by the British Parking Association for safer parking.
The facility has been vetted by the Police and has measures in place to create a safer environment for both you and your vehicle.
Full directions to each car park are available on the More Info pages of our search results.
You’ll also receive full details, including directions to your chosen car park, in your confirmation email.
Car Park opening times are listed on the more information page of the car park.
Also, if your car park isn’t open for your selected times and dates, then the car park won’t show on the search results.
Automatic Number Plate Recognition (ANPR) is a system used by some car parks to allow you to enter and exit the car park.
Your confirmation will show if your car park uses this system. When you arrive at the entrance of the car park a scanner will read your number plate, and if you have a booking it will allow you to enter the car park.
If you change your vehicle it is important to let us know as this could cause delays when you reach the car park.
Yes. Please log into the members area and amend the number of passengers.
We’ll send the car park the updated information and you an updated confirmation email.
The Gatwick Airport Approved Operator Scheme, includes car parks having been audited and inspected by Gatwick Airport, Sussex & Surrey Police and West Sussex Trading Standards to ensure we meet customer service standards.
The car parks we sell that are part of the Approved Operator Scheme are ABC, Just Valet, I Love and Ace Meet and Greet services at LGW airport.
Please check the ‘disabled’ section for any information on blue badge parking.
Usually it’s only onsite car parks that would offer Blue Badge parking.
That depends on which car park you go for.
Many of our On-Site parking deals are just minutes from the departure terminal, whereas some Park & Ride packages may be a short bus ride away.
Distances and travel times to the departure terminal are given for each product in our search results.
Once you have entered the airport, dates and times you need to obtain a quote from the homepage you will see under every car park information box a link to their Feefo score. You can also find reviews on TrustPilot.
Please call the car park telephone number which you will find on your confirmation email.
If you have to park elsewhere please find alternative parking, keep your receipt and contact us on your return.
About Looking4
You’ll be automatically subscribed when you place your first booking.
Alternatively, you can sign up to our newsletter here.
In peak periods, it could quite easily be the case that all car parks are fully booked.
Therefore, we recommend booking your parking as soon as possible.
Book early to make the parking as cheap as possible, and to ensure you have as much choice as possible.
We compare airport parking services at for many airports across the UK and around the world.
If you’d like to know more about us and what we do, please feel free to email us at customer.service@looking4.com.
If your booking states 'NON-FLEX' then your booking CANNOT BE AMENDED OR CANCELLED. This is due to the terms and conditions set by the car parking operator. Important: If emailing - Insert your travel date within the subject line to assist in prioritising those who are imminently due to travel. We are working through all emails as quickly as possible and would like to apologise for any delays in our response during this peak volume period. Login to view your booking
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